IT Diagnostic Checklist | Altenbernd Consulting

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1. Select the one statement that best summarizes your attitude toward your IT investment:

	It offers an opportunity to greatly improve operating efficiency and to increase my bottom line
	It is necessary to doing business, but it must be managed carefully and kept under control
	It is a drag on my company, it's far too expensive, and it has never lived up to our expectations

2. Currently we have (check any that apply):

	Individual desktop computers, PCs or Macs
	A Local Area network
	Access to the Internet
	E-Mail for all users
	Our own Web site

3. Write a few words about your objectives for your IT assets.

4. Do you contract with a networking specialist, a system integrator, or other technician who regularly maintains your IT assets?

Yes

5: How significant do you think your IT investment is?

	Very significant indeed
	Reasonable, about the same as other companies like us
	Not significant, less than most other companies

6. How successful has your IT initiative been? How happy are you with your return on investment?

	Very successful, very happy
	It's been good, more than I had hoped for
	About what I had expected
	Frankly, I'm disappointed
	It's been a disaster

7. Check any statements that apply to you:

	I'm very satisfied with my IT investment
	I can probably get more back from my IT investment

8. My investment in IT has been a disappointment because (check any that apply):

	It's too complex
	It does only part of what I expected
	It cost much more than I expected
	It keeps breaking
	It's too expensive to operate

9. I have specific improvements I would like to see implemented

Yes No

If Yes, Please Explain

10. Check any statements that apply to you:

	It's important that I be on the Internet
	There's no way I want to be a leader in technology
	I want to upgrade some of my IT assests, and I need help with the following hardware or software components:

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	"We know what your problems, pains, and predicaments are because we deal with them every day, just as you do. We approach your situation as sophisticated business managers, we can talk to you in a language that you understand, and we can translate your needs into specifications for appropriate technical solutions." -Altenbernd Consulting